Payments:For billing questions, include your transaction ID. Payments are processed via NOWPayments, Stripe, or Circle. See our Terms of Service for full payment terms.
Disputes:To open or check a dispute, use the dashboard or see our Dispute Resolution Guide. Disputes are resolved through our 3-tier process.
API Issues:For integration help, check the API Documentation first. Include your API key prefix (first 8 chars) and request IDs when reporting issues.
Response Time:We aim to respond within 24 hours during business days (Mon-Fri). Critical issues (payment failures, security) are prioritized.